Direct Sales Representatives Vacancies at DFCU Bank in Uganda

Job Title: Direct Sales Representatives (40 Vacancies)

Organization: DFCU Bank
Reports to: Retail Sales Manager
Duty Station: Central, Northern, Western and Eastern Uganda.

About DFCU:
dfcu is a fast growing bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit 40 Direct Sales Representatives to support our expansion strategy.

Job Summary:
The Direct Sales Representatives will be responsible for planning and carrying out direct sales activities in order to grow customer numbers.

Key Result Areas:

-Plan and prioritize sales activities to achieve agreed business plans
-Respond to and follow up sales inquiries
-Attend and present at external customer meetings for cross selling opportunities
-Sell all bank products
-Maintain and develop existing and new customers through planned individual account support

Qualifications, Skills and Experience:

-The applicant should hold a University degree attained not more than one year ago
-Ambitious and results oriented
-Very Confident
-A quick learner with a positive attitude towards change and learning
-Ability and willingness to combine a high pressure job and intensive sales
-Work experience is not a requirement.

How to Apply:
If you believe you've got what it takes, submit your cover letter along with a detailed CV and relevant professional/ academic certificates to: Head of Human Resources, dfcu Bank, 2nd Floor, Jinja Road, P.O Box 70, Kampala. Uganda. dfcu Bank is an equal opportunities employer that does not discriminate on grounds of gender, age, HIV/AIDS status, disability or race. Please note that only short-listed candidates will be contacted. We reserve the right to accept or reject any application.

Deadline: Friday 25th October 2013

Head of Information Systems Vacancy at Marie Stopes Uganda (MSU)

Job Title:Head of Information Systems

Organization:Marie Stopes Uganda (MSU)
Duty Station:Kampala, Uganda
Reports to:Director Corporate Services

About MSU:
Marie Stopes Uganda (MSU) is a marketing-focused, results-oriented social business that uses modern management and marketing techniques to provide family planning and reproductive healthcare across every district of Uganda. We aim to contribute 15 points to Uganda's contraceptive prevalence rate by 2015, saving and improving many thousands of Ugandan lives. For over 15 years, Marie Stopes Uganda (MSU) has prided itself on providing a wide range of high quality, affordable and client-centred services to men, women and young people. Our 340 team members work in every district of Uganda and provide approximately 35% of all modern contraception, the majority of which is delivered in hard to reach and remote areas. In 2012, MSU generated over 1.1 million Couple Years of Protection and provided quality services to over 350,000 Ugandans.

Job Summary:
The Head of Information Systems will be leading / managing the IT Team, the IS Head’s main role is to solve problems in a multi-server environment, through a variety of software systems and applications in accordance with the Standard Operating Procedures, Donor compliance regulations, deadlines, contractual targets and budgets
The key deliverable will be to ensure that all information systems for programme activities are integrated; accessible to Senior management team via  dashboard and all programmes have the necessary information systems tools and support. This position will work closely with the research and metrics team to ensure the integrity of programme statistical data.

It is particularly important that the post holder is able to sustain a close and collaborative partnership with operational staff in the support office and field, so that project deliverables remain a focus of operational activities. This post holder will be able to work productively with the Research, Monitoring & Evaluation, Operations, Corporate Services, MDT and Social Franchising teams to ensure that programme activities serve the indicators in MSU’s M&E framework

The primary responsibility of this role is to further MSU’s Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to CHILDREN BY CHOICE NOT CHANCE

Key Duties and Responsibilities:

-Coordinating and supervising multiple systems to work in unison, either internally or throughout a prescribed network of external platforms.
-Analyzes existing systems, and infrastructure, for efficiency and recommends upgrades and design changes.
-Develop budgets to accommodate the technological communication needs of various departments and service areas.
-Give direction, and motivation, to the team currently made up of four resources
-Clearly communicate Information System strategies to Senior Management and technically to vendors and team.
-Create, implement and support the country program IS strategic plan within a time line and budget
-Clear communications with multiple managers to facilitate identifying issues and developing logical, cost-effective solutions.
-Supervise security efforts to prevent breaches from hackers, and to keep data and confidential information safe.
-Interface with management to report on IT activities and return on investment analysis for systems expenditures.
-Introduce, and maintain, Information Systems and Technology policies, procedures and best practice.
-Ability to support Senior Management team with statistical data during donor presentation

Qualifications, Skills and Experience:

-The candidate should possess a bachelor's degree in computer science, engineering, computer technology or business administration is required.
-Skills set should include business analysis, system analysis and technical skills (networking or programming).
-A master's degree in a related field is a plus.
-Three to Five years’ experience in ICT management.
-In-depth knowledge of software, hardware and LAN (local area network) integration is necessary.
-The ability to work with remote teams
-Proven excellent technical oral, written, and editing abilities; ability to present and write influentially for multiple audiences
-The ability to manage vendors and monitor task. Management of a team is essential.
-Must be able to satisfy stakeholders
-Should be able to work in deadline driven/results orientated atmospheres
-Able to think strategically and a good planner
-Able to manage and motivate teams to achieve targets and to achieve organisational change.

How to Apply:
All suitably qualified candidates should visit the web link below and create a profile on the NFT Consult website by entering their e-mail addresses

Please visit web link below and click Apply now if convinced you have the job requirements

http://recruitment.nftconsult.com/careers/index.php?m=careers&p=showJob&ID=425

Operational Clerk Job Vacancy at Frank Management Consult Limited

Job Title:Operational Clerk

Organization:Frank Management Consult Limited
Duty Station:Kampala, Uganda

About US:
Our client, a fastest growing international micro-finance seeks qualified and experienced Ugandan nationals to urgently fill the above position

Key Duties and Responsibilities:

-Ensure that set standards pertaining Marketing and Customer Service are exceeded.
-Ensure that every opportunity to generate sales leads to the Sales Consultants and Loan Officers are maximized.
-Ensure the generation of leads through superior Customer Service to Walk in Clients, Existing Clients and Telephonic Enquiries.
-To form the support base for Loan Officers and all other Staff within the Branch
-To form a link between Head Office and other branch staff and to assist Branch Staff and Head Office in solving queries
-Capturing and Verification of All Loan Application and Information.
-To ensure that production targets are met through rendering effective backup and support services to all Branch Staff.
-To effect healthy administrative processes within the branch.
-Assess and provide feedback on customer satisfaction.

Detailed Job Tasks:

1. Administration:
-To ensure that all administrative tasks in the branch
-To ensure that credit granting (affordability calculations), are done according to the East Africa Training Manual/NSA Origination procedures, and are strictly adhered to.
-Ensure that all loan application are captured on NSA correctly and accurately.
-To manage the filing process by ensuring that all loan application have the necessary documentation
-Maintaining files as per the prescribed standard and format
-Updating the Repayment Control Sheets on a daily basis
-Ensure that the correct Procedures are followed when receipting, updating and reporting on payments.
-Monitor pending disbursement lists and follow up on any variances daily.
-Ensure that reports and administrative requirements are submitted in time.
-Ensure that all staff in the branch adhere to all Company policies and procedures at all times.
-Monitor, control and report on telephone usage in the branch through the completion of the Branch telephone register in respect of all calls made from the branch.

2. Customer Service
-Offer a professional, friendly and efficient service to customers focused on building relationships at all times
-Ensure that you are conversant with all services and products offered by the company.
-Ensure that all customer complaints/queries are dealt with immediately and that a record is kept of all actions taken to resolve the complaint and that the customer receives regular feedback regarding progress.
-Ensure that all customer complaints are recorded in the "Customer complaints register".
-Forward all successful sales leads to the Branch Manager for allocation to the loan officers
-Seeing every client as a potential sales opportunity.
-Listening attentively to the client's needs and suggesting a suitable product.
-Being friendly and accommodating.
-Offering assistance before it is asked.
-Greeting the client in a welcoming manner.
-Always acknowledging a person entering the branch.

3. Marketing
-Ensure that you contribute to the profitability of the branch by meeting repeat and walk in sales leads targets set by management
-Assist the Branch Manager and contribute to marketing initiatives.
-Distribute marketing material as and when instructed by the Branch Manager.

4. Corporate Image
-Assist the Branch Manager in keeping the branch and your work area neat at all times.
-Ensure that the marketing material in the branch is neatly displayed and that display windows are clean at all times.
-Advise the Branch Manager timeously on the ordering of additional marketing material.
-Ensure that maintenance issues are reported to the Branch Manager.

5. Company Assets
-Ensure that you update and maintain the asset register on a monthly basis
-Ensure that staff in the branch use equipment for the purpose intended.

6. General
-Attend training and meetings as and when requested by management.
-Ensure that you are presentable at all times and that you adhere to the company's dress code.
-Ensure that you submit your annual leave planning to your manager in January of each year.
-Ensure that you complete your attendance register daily and that you submit it to your manager for verification.
-Ensure that company procedure pertaining to security is maintained and that you adhere to the company policy in regard to securing branch keys.
-Take the necessary steps in the event of theft, burglary or fire.
-Perform any additional duties over and above the ones listed in this job description as and when required by Management.

Qualifications, Skills and Experience:

-The applicant should hold a Bachelor's degree in Business or a related field
-Two years’ administrative/Customer service  experiences and recommended
-Two (2) years sales and marketing experience
-Good communication/listening skills
-Customer service focused
-Computer literacy skills
-Assertiveness

How to Apply:
If you meet the above minimum requirement, urgently email your to
Frank Management Consult Limited
Nyaku House, 1st Floor, Kampala, Uganda
Please send via Email to: info@frank-mgt.com and also copy  Hresourcefrank@yahoo.com