Marketing and Sales Personnel Jobs at Tahfeez Tours and Travel

 Job Title:  Marketing and Sales Personnel

Organisation: Tahfeez Tours and Travel

Duty Station:  Kampala, Uganda

About US:

Tahfeez Tours and Travel is an all-inclusive company that caters for all tourism experiences such as tours and travel, ticketing. We always ensure high quality services, high level of comfortability for our clients and total contentment for our clients at all time. We also take our clients as first priority in all cases.

Qualifications, Skills and Experience:

*Experienced sales person with knowledge in tourism and hospitality business.

*Adoptability

*Customer Centric

*Interpersonal Skills

 

How to Apply:

All candidates are encouraged to apply by calling during business hours

+256 704 637 003 or Email to: tahfeeztoursandtravel@gmail.com

Deadline: 28th February 2024

 

Sales Executive Job Vacancies (4 Positions) At Hariss International Limited in Kampala Uganda

 Job Title: Sales Executive Job Vacancies (4 Positions) At Hariss International Limited 

Full Time (NEW).

JOB DETAILS:

Key Responsibilities:

• Ensure that the agent’s stores are opened early and you go to the field early.

• Cover all the sales points (shops, stockiest, restaurants, supermarket’s, hotels, hospitals, bars and kiosks).

• Monitor our products in each and every sales point as well as checking for expiries.

• Arrange the displays for our products in your area.

• Move with the agent’s sales team on all routes and monitor their activities and in case of any issues you report to your supervisor or manager.

• Follow up on orders when the stock levels reduce in the store.

• Monitor the company fridges for displays, availability of products and that no competitor products are displayed in these fridges.

• Load all brands i.e. soda, water, energy drink, juice and biscuits in reasonable quantities when going to the field. push all the company brands and a penalty will be charged for failure to push certain brands.

• Maintain the market that has been created by the promotions and supervision team especially for water.

• Ensure that bonuses are given to customers whenever there is a promotion and failure to do this will be regarded as dishonesty and theft.

• Always move with posters whenever you go for a route sale and put them in all areas of entrance, visibility and replace those that have been removed.

• You should not disclose any information to competitors regarding our products, prices, business processes or sales.

• You are expected to achieve the expected minimum sales target of at least 85% of your total target. Failure to achieve this target for three consecutive months may lead to termination.

• You should report to management all those agents mixing other products either on the distribution truck or store.

• Advise the agents depot manager to always arrange the products in a proper way to avoid damages and expiries.

• Always use the company line to communicate to your agent and all your customers.

• You should be faithful to your employer and you should not receive any bribes from your agent and all your customers.

• Always portray the best company image by dressing appropriately and keep neat and smart.

• Customer approach: explain to customers about all the products and use the profit strategy to sell slow moving products.

• Enforce territorial respect between the agents and control dumping.

• Taking alcohol is not acceptable during working hours.

• Handle and take good care of company property like phones and laptops and any costs for damages and repairs due to negligence will be charged on you.

• Daily reports should be sent to the data office and a weekly report sent to the supervisor.

• Monitor adverts on radio and Televisions and inform management about the old adverts that are aired or adverts with a wrong price.

• You should know all your customers by name, and they should also know you.

• Perform any other duties

Minimum Requirements:

• Minimum of a Bachelor’s degree in Business, Marketing, Economics or a related discipline.

• Minimum of 2 years experience in sales.

• Must be ready to work under pressure.

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure

Closing Date: 13th February, 2024.

CV’s can only be shared through careers@harissint.com Please consider your application unsuccessful in case you do not hear from us within three (3) weeks from the submission deadline.

Disclaimer: Hariss International Limited does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement.

Merchandiser Job Vacancies (4 Positions) At Hariss International Limited in Kampala Uganda

 Job Title: Merchandiser Job Vacancies (4 Positions) At Hariss International Limited 

Full Time 

JOB DETAILS:

Key Responsibilities:

• Honoring the route, door to door

• Generating orders by using the daily checklist.

• Ensuring brand availability in enough qualities.

• Ensuring Brand visibility.

• Maintaining good relationships with the supplier.

• Dusting products and cleaning where necessary.

• Taking care of company fridges and reporting misuse.

• Having correct tags following company RRP

• Maintaining share of shelf to occupy the largest portion of shelf in all competing categories

• Fighting for more facings and not allowing competitors.

• Notifying the company about competitors’ information and activities

• Interacting with customers and end users.

• Maintain and service allocated outlets /Sales points.

• Checking for short expiries and monitoring products in all assigned outlet

• Uphold confidentiality of company information

• Submit daily reports and route plans with live location

• Provide quality customer service and attend to all customer needs and concerns

• Take daily stock of available products using checklist.

• Receive goods from supplier

• Any other duties assigned by management

• The ending time for one’s daily activities depends on route completion. merchandisers are advised to have good relationships with everyone in their market and this is not limited to supervisors and suppliers.

Minimum Requirements:

• A minimum of a diploma in Marketing science, bachelor’s degree in BBA OR BCOM with a major in marketing or any other related relevant discipline from a reputable university

• Must be able to work under pressure

Work Hours: 8

Experience in Months:36

Level of Education: Associate Degree

Job application procedure

Closing Date: 13th February, 2024.

CV’s can only be shared through careers@harissint.com Please consider your application unsuccessful in case you do not hear from us within three (3) weeks from the submission deadline.

Disclaimer: Hariss International Limited does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement.

Sales and Marketing Specialist Jobs at Smartwatch Solutions LTD

 Job Description

Vacancy title: Sales and Marketing Specialist

Jobs at Smartwatch Solutions LTD

JOB DETAILS:
Smartwatch Solutions is East Africa’s leading provider of fleet and mobile asset management solutions. Established in 2011 as a direct response to the emerging trends in dynamic Mobile Resource Management, backed up by the growth in the Oil and Gas sectors across East and Central Africa. .

JOB DESCRIPTION
Job Title: Sales and Marketing Specialist
Job Type: Full Time
Reports to: General Manager
Job Purpose:
Sales and Marketing Specialist sits at the intersection between marketing and sales, but it also reaches into new product or service development.
We require a person with a strong commercial awareness, impeccable presentation and interpersonal skills as well as drive, determination, an eye for opportunities and a talent for orchestrating spaces where customers, markets and partnerships can be brought together to create opportunities for growth.
KEY DELIVERABLES FOR THIS POSITION
• Ensure Revenue Targets are hit
• Vibrant sales Team
• Brand Visibility
General Duties and Responsibilities:
• Achieve growth and hit sales targets by successfully engaging in direct sales and managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales and marketing representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying new sales leads
• Pitching products and/or services
• Maintaining fruitful relationships with existing customers
• Preparing PowerPoint presentations and sales displays
• Contacting clients to inform them about new developments in the company’s products
• Developing quotes and proposals
• Negotiating and renegotiating by phone, email, and in person
• Developing sales goals for the team and ensuring they are met
• Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
• Researching the needs of other companies and learning who makes decisions about purchasing
• Contacting potential clients via email or phone to establish rapport and set up meetings
• Planning and overseeing new marketing initiatives

Desirable Requirements
• Creative skills.
• Analytical skills.
• Communication skills.
• Negotiation skills.
• Goal-focused.
• Organizational skills

Skills/Personal Requirements
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Strong communication and IT fluency
• Proven ability to coordinate with Sales and Marketing team to strategize lead & sales opportunity qualification.
• Ability to work independently with a vision on personal and team goals.
• Ability to champion a project from conception through to implementation.
• Creative talents and the ability to solve tough problems
• In-depth knowledge of the industry and its current events

Education /Qualifications: BS/MS degree in business administration or a related field

Experience/Knowledge: 2-3 years for experience in a related field

Job application procedure
Email your CV and applications to hr@smartwatchsolutions.com  Deadline for submission is 22nd October 2020 and only shortlisted candidates shall be contacted.

 

Commercial Sales Channel Lead Jobs at Mariestopes Uganda

 Job Description:

Vacancy title: Commercial Sales Channel Lead

Jobs at Marie Stopes

JOB DETAILS:
The Role
Reporting to Director, Social Business
Reporting to the Director, Social Business the Commercial Sales Channel Lead is responsible for the implementation / control of MS national sales strategy, determining sales regions, establishing goals and quotes, overseeing sales training programs and ensuring that the sales force achieves set revenue and expense targets. Ultimately, s/he will be accountable for MS’s sales performance.
It is particularly important that the post holder is able to sustain a close and collaborative partnership with operational staff in the support office and field, so that project deliverables remain a focus of operational activities. This post holder will be able work productively with the Research, Monitoring & Evaluation, Operations and Social Franchising teams to ensure that programme activities serve the indicators in MS’s M&E framework..

Key Responsibilities
• Develop brand strategies and marketing plans under the guidance of the Managing Director to whom s/he will report.
• Recruit, train, motivate and manage a high quality marketing and sales team to successfully improve the marketing and sales functions.
• Achieve agreed targets by providing hands on leadership, including developing detailing and marketing, organizing events for health providers, managing key client accounts and supervision to all medical representatives and sales staff.
• Ensure the successful launch of new health products.
• Develop positive relations with clients and partners to help objectives.
• Establish and implement a monitoring and management information system, and use the data for analysis to improve strategy, planning and productivity
• Manage and report on all marketing activities and sales targets on a monthly basis.
• Ensure quality customer care and service is accorded to clients to provide for repeat business
• Ensure that the percentage of sales justifies the cost of lead acquisition

Experience
• Demonstrated ability to lead and manage a diverse sales team
• Demonstrated ability to achieve sales plans
• Demonstrated ability to professionally develop and coach team members
• Strategy development, project management, problem solving and change management skills
• Solid understanding of healthcare and regulatory requirements and issues
• Exceptional negotiation skills and ability to build positive working relationships, both internally and externally.
• Ability to effectively present information and negotiate with all levels of management
• Demonstrated strong oral and written communication skills
• Knowledge of Family Planning is added advantage

Qualifications and Training (essential/desirable)
• University degree in the relevant field
• Background in pharmaceutical marketing, management and/ or a pharmacist/doctor
• At least five years’ experience in pharmaceutical and sales, preferably in a managerial capacity
• Experience and success in recruiting and retaining a high performance sales team
• Computer literacy (MS Office)

Personal Attributes
Successful performance at MS is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. We encourage and expect all team members will demonstrate the following behaviors:
• Initiative:
Thinking ahead and taking action to make the most of opportunities by finding the optimum solution
• Innovative:
Thinking creatively and outside of the box so that ideas generated create a positive outcome
• Effective Communication:
Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
• Responsive:
Being responsive to changing priorities and demands
• Working Efficiently:
Planning, prioritizing and organizing work to ensure work is accurate and deadlines are met
• Sharing Information:
Sharing information and knowledge whilst maintaining confidentiality
• Focus on Learning:
Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
• Commitment:
Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
• Driven:
Drive and determination to deliver results
• Accountable:
Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate
• Embracing Change:
Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
• Motivated:
Motivation towards achieving quality results to maximise potential
• Team Player:
Working as part of a team by being supportive, flexible and showing respect for each other

Job Experience: Demonstrated ability to lead and manage a diverse sales team

Job application procedure
You’re encouraged to apply for the above positions provided you meet the specified minimum job requirements.
For more details, please refer to the attached job descriptions.
To apply for the positions, Please visit the careers page on our website www.mariestopes.or.ug to submit your application.

The deadline for applications is Thursday, 21st October 2020.

NB: 1. MSUG IS AN EQUAL OPPORTUNITIES EMPLOYER, COMMITTED TO SAFEGUARDING HUMANITY AND EXPECTS ALL POSITION HOLDERS TO SHARE THIS COMMITMENT.
2. MSUG HAS A WELL GUIDED AND TRANSPARENT RECRUITMENT PROCESS THAT REQUIRES NO PAYMENT FROM ANY CANDIDATE/JOB APPLICANTS/POTENTIAL JOB SEEKERS AS A PRE-EMPLOYMENT REQUIREMENT.

 

Telesales Call Centre Agent at Greenlight Planet in Kampala

 

Job Description

Vacancy title:
Telesales Call Centre Agent

Jobs at:

Greenlight Planet

Deadline of this Job:
17 October 2020  

Duty Station:
Within Uganda , Kampala , East Africa

Summary
Date Posted: Wednesday, September 23, 2020, Base Salary: Not Disclosed

JOB DETAILS:
About the Organisation:
Greenlight Planet is a US venture-backed, award-winning social enterprise driven by a mission to empower under-electrified communities with access to clean and affordable solar lighting. To date, more than 3 million households in low-income off-grid communities use Green light’s Sun King™ line of solar home lighting solutions..

Job Description:
Greenlight Planet is looking for an enthusiastic Telesales Representative to contribute in generating sales for their company. The candidate will be responsible for closing sales deals over the phone and maintaining good customer relationships.
Recruitment for this position is part of a very special project called the Off-Grid Talent Initiative, run by Shortlist in partnership with UKAID and the Carbon Trust. If you are hired for the position, not only will you join your new company but you will also become a part of the OGTI Clean Energy Leaders’ Community. This includes mentorship, peer network support, online training and other exclusive resources, as well as follow up over the length of your contract. Apply today, begin a career in the renewable energy industry with your new company, and become a part of the OGTI Clean Energy Leaders.

Key Responsibilities:
● Contacting potential or existing customers to inform them about a product or service using scripts
● Answering questions about products or the company
● Asking questions to understand customer requirements and close sales
● Direct prospects to the field sales team when needed
● Enter and update customer information in the database
● Take and process Product quantity in an accurate manner
● Handle grievances to preserve the company’s reputation
● Go the “extra mile” to meet sales quota and facilitate future sales
● Keep records of calls and sales and note useful information

Does this sound like you?
Desired Characteristics:
● Proven experience as telesales representative or other sales/customer service role
● Maximum two years experience in a similar role
● Proven track record of successfully meeting sales quota preferably over the phone
● Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
● Ability to learn about products and services and describe/explain them to prospects
● Excellent knowledge of English
● Excellent communication and interpersonal skills
● Cool-tempered and able to handle rejection
● Outstanding negotiation skills with the ability to resolve issues and address complaints
● Ability to remain calm under pressure
● Professional tone

Nice-to-haves:
● A Degree is a plus

Years of experience: 0-2

Job application procedure
If interested, please click here . Alternatively, you can copy and paste this link your browser to apply for the job: https://jobs.shortli.st/3kHuXH8 

Application Deadline: 17^th October 2020.

Marketing Manager Jobs in Uganda at Roke Telkom Ltd

Job Title:   Marketing Manager

Employer: Roke Telkom Ltd

Duty Station: Kampala, Uganda

Application Deadline: 20^th Feb 2015

Duties and Responsibilities:  

• Be responsible for leading in the design, development and implementation of the Company’s Marketing Strategy and then managing through to implementation and delivery stages.
• Responsible for ensuring that the goals and targets of the marketing function are closely aligned to the vision, mission and objectives of the company.
• Play a key role in advising Management on market trends in order to develop successful and creative marketing/advertising campaigns that will enhance brand visibility across target markets.
• Design and maintain an annual marketing budget, providing detailed monthly and quarterly reports on all marketing activities including projected costs and anticipated return on investments.

Qualifications, Skills and Experience: 

• The applicant should hold a University Bachelor’s Degree in a Marketing related field.
• At least four to six years’ experience operating in a senior marketing level position.
• Past exposure and experience working within the telecommunications industry.

How to Apply: 

If you are interested in applying for this position please send your electronic applications including cover letter, resume and the details of three referees IN ONE DOCUMENT to admin@roketelkom.co.ug.

NB: Please note as we receive high volumes of applications only shortlisted applicants will be contacted.

10 Customer Service Representatives Jobs at Q Sourcing in Uganda

Job Title: Customer Service Representative - CSR – 10 posts

Employer: Q Sourcing

Duty Station: Kampala, Uganda

Application Deadline: 23^rd Feb 2015

Duties and Responsibilities:  

• Receive and resolve queries, complaints and needs of walk-in customers and take ownership of any issues raised until resolution is achieved
• Ensure achievement of  set sales targets
• Process all customer and operational issues and where need be escalate to the line supervisor or other company departments those that require further action.
• Record, reconcile and report on customer and company information
• Actively promote and maintain a high quality professional service oriented company’s image among users.
• Maintains the company retail shops in a clean and tidy state.
• Receive and resolve queries, complaints and needs of walk-in customers and take ownership of any issues raised until resolution is achieved:
• Welcome customers into the shop with a smile and ascertain their needs, in instances where solutions are not readily available or the problem is not self-evident, check the relevant systems, make tests and liaise with relevant parties to verify the problem and or finds a solution
• Undertake after sales support via initiatives intended to implement a corrective action to ensure an excellent quality of service offered from time to time
• Update and sensitize prospective customers on the appropriate services/products as required
• Achieve all set customer services targets (KPI’s)
• Monitor own sales performance against set targets (KPI’s) and take remedial action where the performance falls short
• Ensure continuous month on month individual sales growth to facilitate business continuity.
• Conduct counter/ field sales of different products to prospective clients while committing the POS as a reference point to offer a lasting solution on product failure.
• Handle cross selling and up selling of company products/services to different customers both as walk-in and field customers.
• Handle customer and operational issues and where need be escalate to the line supervisor or other departments those that require further action.
• Escalate customer queries that cannot be resolved at 1st point of contact, to the appropriate department in accordance with set escalation process.
• Follow up with the relevant parties and obtain information or solutions in response to the queries and provide timely feedback within the set turnaround time.
• Updates the customer on the progress and or provide solutions.
• Record, reconcile and report on customer and company information
• Capture and record data on customer feedback and or queries into the systems i.e.:( customer care trouble ticket tool, IEW, BSCS,ORCA)
• Continuously check every transaction done and reconcile with the relevant systems to ensure accuracy and consistency.
• Categorize customer feedback in order of query type
• Carry out proper and accurate stock and cash reconciliation on a daily basis.
• Prepare daily, weekly and monthly cash sales report, stock reconciliation report, sales reports and balancing  of daily POS  reports against physical  cash  & other financial instruments
• Undertake stock taking every end of month under the supervision of line Supervisor and stock personnel from head office or as the  line manager may find fit
• Actively promote and maintain a high quality, professional, service oriented company’s image among users.
• Maintain orange brand image (Retail Visual Identity-RVI) by having proper uniforms, name tags and ID at all times
• Maintain a product display arrangement as per the merchandising guidelines to ensure a neat display of POS brochures, cabinets, and correct price tags with detail slip per product.
• Maintain high levels of team work, integrity, behavior/ work conduct with line manager and colleagues.
• Adhere to the company retail shops code of conduct in regard to professionalism and dress code
• Attend team meetings, (daily briefings and weekly meetings) as  scheduled
• Adhere to orange business & finance processes, fraud and assurance, security, health and safety equipment.
• Ensure self-development through acquiring skill trainings ( Intel ,Soma Orange, personal development)
• Undertake  managerial and shop supervision roles as the line manager may find necessary
• Maintain the OUL retail shops in a clean and tidy state.
• Check that the chairs, door mats, floor and windows are clean and ensures that property assigned to them is safe and in good condition.
• Checks that the blinds are clean and drawn
• Ensures availability of drinking water and disposable cups for the customers
• Maintain proper socially acceptable hygiene standards in line with general housekeeping and tidiness guidelines.
• Ensures safe storage of all documents and equipment.

Qualifications, Skills and Experience: 

• The ideal candidates for the Customer Service Representative (CSR) jobs should hold   Bachelor’s degree/ diploma
• At least one year’s relevant work  experience
• Ability to analyse, interpret and report statistical information
• Passion for customers and the customer experience
• Past experience in telecommunications specifically call centre or mobile industry desirable
• Ability to operate in a performance driven organization
• Culturally aware
• IT literacy skills
• Fluent in English
• Strong customer focus
• Result oriented and sales driven
• Possess excellent analytical and problem solving skills
• Excellent interpersonal skills and the ability to build strong relationships
• Sets high personal standards and is goal oriented
• Excellent communications skills, both oral and in written
• Team player

Age: 25 years and above

How to Apply:

All suitably qualified and interested candidates are invited to send a comprehensive CV by e-mail to: recruitment@qsourcing.com.

Note: Kindly mark your application as "Application _ Customer Service Representative (CSR)" in the subject line of your email.