Organization: FreeBalance
Duty Station: Kampala, Uganda
About FreeBalance:
FreeBalance is making a difference in the world. Software solutions from FreeBalance help governments around the world achieve new levels of accountability and transparency to accelerate country growth. FreeBalance is a global provider of software solutions for public financial management (PFM). PFM is an essential part of the international development process. FreeBalance solutions support government modernization, fiscal decentralization, and public finance reform across all levels of government.
Job Summary:
The Technical Support Specialist will have the opportunity to contribute to our on-going success by delivering quality and timely technical services during the implementation of our products to our customers for all project deployments. Drawing upon your product/database/solutions expertise, you will also support the Operations and Sales teams by providing proposal support, and serve as a subject matter expert for technical analysis and specification efforts.
Key Duties and Responsibilities:
-Support the implementation of FreeBalance Government Accountability Software
-Conduct business requirements reviews, prepare configuration design, and develop acceptance test plan
-Train and mentor clients on the use of FreeBalance software in order to ensure self-sufficiency and sustainability
-Build confidence in FreeBalance reputation in the market
-Demonstrate a strong sense of global citizenship and willingness to engage in global initiatives at FreeBalance
-Perform any other duties as required
Qualifications, Skills and Experience:
-The ideal candidate will be a graduate from university specializing in Commerce, Finance and/or Human Resources
-Demonstrate skills in working with public sector accounting concepts and procedures (cash, modified accrual, accrual and budgeting)
-Demonstrate understanding and knowledge of Human Resource Management processes
-Demonstrate experience with establishing financial/accounting policies and procedures
-Previous experience with ERP systems and/or financial software (SAP, GP Dynamics, Oracle Financials, among others)
-Strong analytical skills and proven ability to identify and resolve problems
-Demonstrated experience working with customers resulting in a positive and ongoing relationship
-Demonstrated experience in implementing and deploying software applications, gathering and documenting client’s requirements, particularly for the development and implementation of software applications
-Ability to deliver effective training programs
-Strong and effective interpersonal, communication and organizational skills
-Ability to travel internationally as required.
How to Apply:
All those with a desire for this job should express interest by applying online and sending a cover letter and resume, through: http://www.freebalance.com/company/job_application.html
Deadline: 31st October, 2013
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